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Quality Statement

 To us at PBS Ltd Quality means:-

  • Designed to meet the defined needs and preferences of our service users and customers.
  • Based on respect, openness and honesty.
  • Staffed by people with a high standard of professional knowledge and practical skill, demonstrating commitment, initiative and flair.
  • Sensitive and responsive to changing needs.
  • Having clear aims, objectives and standards of service delivery, which are frequently reviewed and which are in line with our mission statement.
  • Effective and efficient
  • Continuously monitored, evaluated and developed.
  • Regarded highly by service users and other customers.